Verde Casino Privacy Policy: Your Data, Our Commitment

This privacy policy outlines how Verde Casino handles your personal information—how we collect, use, store, and protect it. Our goal is to be fully transparent and ensure all our data practices comply with the law. By using the Verde Casino website, you are agreeing to the terms of this policy, which is the legal basis for processing your data. We encourage you to read it so you know your rights and responsibilities as a player.

What Do We Collect and Why?

We collect specific types of data to provide our services, manage your account, and keep everything secure:

Categories of Data Collected:

  • Basic Personal Info: Includes your name, date of birth, email address, and the IP address of your device.
  • Verification Documents (KYC): Documents required to confirm your identity, prevent fraud, and comply with strict legal regulations like AML/CFT (Anti-Money Laundering/Counter-Terrorist Financing).
  • Usage Data: Information about the device you use, your operating system, browser, and data gathered through cookies.

We use this data to:

  • create and manage your player account and offer personalized services,
  • process financial transactions securely and correctly,
  • prevent fraud and abuse by implementing security measures,
  • fulfill legal obligations and regulatory requirements.

We collect specific categories of data to successfully provide our services, manage your account, and ensure security. This includes basic personal info (like your name and email), verification documents (kyc) to confirm your identity and prevent fraud, and usage data gathered from your device and cookies. We primarily use this information to create and manage your player account, securely process financial transactions, and meet all our essential legal and regulatory obligations, including anti-money laundering (AML) requirements. In short, data collection enables personalized service while maintaining a safe and compliant environment.

Who Can Access Your Data?

Access to your collected data is strictly limited to authorized Verde Casino staff who need it to perform their jobs. We may share your data with trusted external partners who provide necessary services, such as:

  • Payment processors for handling your financial transactions.
  • Customer support providers to help you with any issues.

We only share data with government or regulatory bodies if legally required to do so, typically via a court order or other legal mandate.

How Do We Protect Your Information?

We store your data only for as long as it’s necessary for the purposes we collected it for, or as long as the law mandates. We use state-of-the-art measures to keep your information safe:

  • Encryption for both data being transferred and data stored.
  • Strict access control to limit who can see the data.
  • Regular security audits to find and fix any vulnerabilities.

Your personal information is never shared with unauthorized parties without your permission, unless required by law.

Your Data Rights

As a player, you retain important rights over your personal information, consistent with data protection regulations like the GDPR (General Data Protection Regulation). We are committed to helping you exercise these rights:

  • Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information explaining how and why we process it.
  • Right to Rectification (Correction/Update): You can ask us to immediately correct or complete any personal data that is inaccurate, outdated, or incomplete.
  • Right to Restriction of Processing: You may request that we temporarily limit the way we process your data under specific conditions (for example, if you are disputing the accuracy of the data).
  • Right to Opt-Out of Marketing: You always have the right to stop receiving marketing communications from us. You can easily do this by clicking the unsubscribe link in any promotional email or by updating your preferences in your account settings.

By granting you these rights, we ensure you maintain control over your personal data throughout your experience with Verde Casino.

Cookies Explained

Cookies are small text files placed on your device while you browse. They help us:

  • Analyze how people use the site.
  • Improve your experience by remembering your preferences.
  • Personalize content and ads for you.

You can manage your cookies (block, delete, or disable them) through your web browser settings, but be aware that this might impact how well the website works.

Need to Contact Us

If you have any questions, concerns, or requests about your data privacy rights, please contact our customer support via email. We will handle all inquiries promptly and according to data protection procedures. This ensures your communication is addressed accurately and securely by our dedicated privacy team. We encourage you to reach out if you require clarification on any part of this policy or wish to exercise your rights.